Privacy Policy
Summary: Elkeflux Creative Systems LLC and its products (including CineDZ) collect minimal personal information necessary to operate our services. We do not sell your data. We store data securely and respect your rights.
1. About This Policy
This Privacy Policy describes how Elkeflux Creative Systems LLC ("Elkeflux", "we", "our", or "us"), a Wyoming Limited Liability Company, collects, uses, stores, and protects personal information when you use our websites, platforms, applications, and services — collectively referred to as the "Services".
Our Services include, but are not limited to: elkeflux.com, cinedz.com and all CineDZ sub-platforms (7.cinedz.com, cast.cinedz.com, crew.cinedz.com, ai.cinedz.com, jobs.cinedz.com, arena.cinedz.com, plot.cinedz.com, prod.cinedz.com, pitch.cinedz.com, tickets.cinedz.com, fund.cinedz.com, and related subdomains).
2. Legal Entity & Data Controller
The data controller responsible for your personal information is:
- Company Name: Elkeflux Creative Systems LLC
- Address: 5830 E 2nd St, Ste 7000 #32581, Casper, Wyoming 82609, United States
- Phone: +1 (307) 213-4013
- Email: privacy@elkeflux.com
3. Information We Collect
3.1 Information You Provide
- Account Data: Name, email address, username, password (hashed), profile photo, and professional details when you register
- Content: Films, scripts, profiles, posts, comments, and other content you upload or create
- Payment Data: Billing address, payment method tokens (card numbers are never stored — processed by SATIM, Stripe, and dLocal)
- Communications: Messages, support tickets, and contact form submissions
3.2 Information Collected Automatically
- Usage Data: Pages visited, features used, time spent, clicks, and navigation patterns
- Device Data: IP address, browser type, operating system, device identifiers
- Cookies and Tracking: Session cookies, preference cookies, and analytics identifiers (see Section 8)
3.3 Information from Third Parties
- Social login providers (if you connect via Google, Facebook, etc.)
- Payment processors (transaction status and fraud signals)
- Public film databases (TMDB, IMDb metadata used to enrich film listings)
4. How We Use Your Information
- To create and manage your account and provide our Services
- To process payments and deliver credits, subscriptions, and purchased content
- To personalise your experience and provide AI-driven recommendations
- To send transactional emails (receipts, notifications, password resets)
- To send marketing communications where you have consented
- To enforce our Terms of Service and prevent fraud
- To comply with legal obligations
- To improve our products and develop new features
5. Legal Bases for Processing (GDPR / International Users)
- Contract performance — to provide Services you've signed up for
- Legitimate interests — security, fraud prevention, product improvement
- Consent — marketing emails, optional cookies
- Legal obligation — tax, financial, and regulatory compliance
6. Data Sharing
We do not sell your personal data. We share data only with:
- Payment processors: SATIM (Algeria), Stripe, dLocal — for transaction processing only
- Infrastructure providers: Server hosting (Hetzner), CDN (Bunny.net), email delivery (Mailgun)
- AI model providers: OpenAI, Replicate, and similar — only prompt/generation data, never account data
- Analytics: Aggregate anonymised data only
- Legal authorities: When required by valid legal process
7. Data Retention
- Account data: Retained while your account is active, then 90 days after deletion request
- Payment records: 7 years (legal requirement)
- Content you've published: Removed within 30 days of account deletion unless others have interacted with it
- Logs: 90 days maximum
8. Cookies
We use necessary cookies to maintain your session and preferences. Optional analytics cookies help us improve the product. You may manage cookie preferences at any time. See our Cookie Policy for full details.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your account and data ("right to be forgotten")
- Export your data in a portable format
- Object to or restrict certain processing
- Withdraw consent at any time
Submit requests to privacy@elkeflux.com. We respond within 30 days.
10. Security
We implement industry-standard security measures including HTTPS/TLS for all data in transit, bcrypt password hashing, encrypted database connections, regular security audits, and restricted access controls. However, no system is 100% secure. Please report any suspected security issue to security@elkeflux.com.
11. Children's Privacy
Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal data from minors. If you believe a minor has provided us information, contact privacy@elkeflux.com.
12. International Transfers
Your data is primarily stored on servers located in the European Union (Hetzner, Germany). Some processing may occur in the United States where Elkeflux Creative Systems LLC is incorporated. We apply appropriate safeguards for all cross-border transfers.
13. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be notified via email or a prominent notice on our Services at least 14 days before taking effect. Continued use after that date constitutes acceptance.
14. Contact
For any privacy-related questions or to exercise your rights:
- Email: privacy@elkeflux.com
- Phone: +1 (307) 213-4013
- Post: Elkeflux Creative Systems LLC, 5830 E 2nd St, Ste 7000 #32581, Casper, Wyoming 82609, US